Alberta Parks overwhelmed by high demand for camping reservations

By the Canadian Press

Alberta Parks’ online reservation system crashed on May 14th due to high demand from Alberta residents after bookings opened for the first time since closing in March due to COVID-19.

Problems started right at 9 a.m. when reservations opened for southern Alberta parks. While some users reported long delays logging in, others couldn’t get in at all. The site crashed several times despite reservations opening on a staggered schedule throughout the day. The high demand left the ministry’s social media staff pleading with frustrated users for patience and understanding.

Jess Sinclair, press secretary for Environment and Parks minister Jason Nixon, said more than 18,000 reservations had been processed by 1 p.m.
In total, 39,963 individual campsites and 2,513 back-country campsites were booked on Thursday.

To ensure campers maintain social distancing guidelines, Alberta Parks is booking campgrounds at 50 percent capacity. Reservations were limited to Alberta residents. Provincial campgrounds will open for the season on June 1.

By Carol Scott, Local Journalism Initiative Reporter/Grizzly Gazette

-Wolfgang Zenz photo

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